handiramp survey

Thank You for choosing Handi-Ramp. Please help us better serve you by providing us with valuable feedback.

 

Please fill out the form below and click 'Submit', or download the .pdf and email to: info@handiramp.com or Fax to 847.816.8866

 

Download the survey via .pdf document

 

Please fill out this portion of the survey if you have NOT received your order yet!

 

 

How would you rate Handi-Ramp's products? (1 being worst, 10 being best)
 1
 2
 3
 4
 5
 6
 7
 8
 9
 10

 

Please help us to understand why you gave us the rating you did

 

Did we ship in accordance to your needs?
  Yes
  No

 

Did we ship when promised?
  Yes
  No

 

Do you have any ideas on how we could improve our product to make it more useful?

 

Were the installation instructions (where applicable) clear?
  Yes
  No

 

How could we improve our instructions?

 

 

 

How would you rate Handi-Ramp's customer service? (1 being worst, 10 being best)  

 

Did you like our phone staff? (1 being needs improvement, 10 being excellent)  

 

Was everything explained to you clearly?
  Yes
  No

 

How could we improve this area?

 

Would you buy from Handi-Ramp again in the future?
  Yes
  No

 

Why or why not?

 

What other products are you interested in buying from Handi-Ramp?

 

Would you recommend Handi-Ramp to your friends and neighbors?
  Yes
  No

 

Why or why not? 

 

 

How did you learn about Handi-Ramp?

 

Google

Yahoo

MSN

Direct Mail

VA/GSA

Centers for Independent Living

Email

Trade Show

Other Search Engine:

Magazine:

Dealer:

Referral:

Newspaper/Radio:

Other:
 
Were you able to find the product(s) you are looking for?
 
What additional products or features would be useful to you on this Web site?
 
What difficulties or frustrations have you encountered in using this Web site?
 
Using this Web site, I wish I could ...
 
What other web sites did you visit before you ordered from us?
 

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Required fields marked with a star (*).